Malpractice/Maladministration Procedure & Misconduct Procedure for Learners
Malpractice/Maladministration Procedure
Harmonise Training Academy will investigate instances of alleged or suspected malpractice or maladministration and will take appropriate action where required to maintain the integrity of the course content, assessments and qualifications.
Malpractice is defined as any deliberate activity, neglect, default or other practice that compromises the integrity of the assessment process, and/or the validity of certificates.
Maladministration is any activity, neglect, default or other practice that results in Harmonise Training Academy not complying with the specified requirements for delivery of course content, assessments and qualifications.
Should an alleged malpractice/maladministration arise on the part of the learners, centre staff, or others Harmonise Training Academy will investigate and record full details of the nature of the suspected malpractice/maladministration issue, including personnel involved and any action taken.
Examples of learner misconduct could include:
- Non-compliance in observing the mandatory rules of conduct during an assessment
- Replication of another learner’s work in either the practical, theoretical or portfolio aspect of assessment
Misconduct procedure for learners
Where an issue of misconduct occurs and is discovered or reported the following action will be taken:
- The Invigilator is empowered to expel a learner from the assessment room
- The expelled learner’s assessment paper will be securely retained and a report filed to Harmonise Training Academy
- The learner will have re-take or re-submit work if it is deemed not to be authentic and reliable
If any of the rules of external assessment are deemed to have been broken by a learner, invigilator or other person involved in the assessment process, then Harmonise Training Academy may declare the assessment void.
Reviewed: August 2026
